Our Privacy Policy explains how Flowers Mart gathers, processes, and safeguards your personal data when you are on our website and using our services. It also addresses your privacy rights and how the applicable law protects your data.

We do not store, sell, disclose, rent, or lease credit/debit card information or any personal data to third parties. Flowers Mart never passes your card details to third parties. By using our services, you are consenting to the collection and processing of data in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Capital letter terms are defined below. These definitions apply both when singular and when plural.

Definitions

In this Privacy Policy:

Account: Personalized profile of you to view sections of our service.

 Affiliate: Any individual or company which is controlled by, controls, or has common control with a party, typically defined as owning 50% or more voting securities.

Company: "Flowers Mart," "we," "us," or "our" in this report. Sharjah Media City, Sharjah, United Arab Emirates, Urban Services LLC, registered.

 Cookies: are tiny computer files you have on your machine that stored what you do on the site.

 Country: It is the United Arab Emirates.

 Device: The device has access to the internet e.g. a smartphone, desktop or tablet.

Personal Data: Details that identify or are able to identify an individual.

Service: Refers to the internet service offered under the Website.

Service Provider: Any third party employed by the Company to help with the provision of the Service or research Service usage.

Usage Data: Automatically gathered data like browser version, visited pages, and interaction records.

Website: Means Flowers Mart, at https://flowersmart.ae.

You: The viewer of, or user of our website, or any business on behalf of which the Service is used.

Collecting and Using Your Personal Data

Types of Collected Data

Personal Data

We gather personal details including:

Email address

First name and last name

Phone number

Complete mailing address (city, province, postal code)

Usage Data

When you use our Service, we automatically obtain some information including:

IP address

 Browser type/version

 Pages accessed

 Visit time and date

 Pages viewed time

 Device identifiers and performance statistics

If you are visiting the site through mobile, we might gather details including your device type, mobile operating system, and browser.

Tracking Technologies and Cookies

Cookies and technologies related to them are used to improve user experience and monitor use. The following technologies are used:

·         Cookies (browser-based): Store preferences and session behavior. You can control cookie settings using your browser.

·         Web Beacons: Tiny pixel images within our emails or pages that assist in tracking user behavior and confirming system activity.

Types of Cookies We Use

·         Essential Cookies (Session): Allow core functionality and confirm secure account logins.

·         Acceptance Cookies (Persistent): Save your acceptance of our cookie policy.

·         Functionality Cookies (Persistent): Save your preferences like language and logon state for convenience.

Refer to the cookies section of this policy to learn more about how you can control your cookie preferences.

Use of Your Personal Data

We use your personal data for the purposes stated below:

To operate and maintain our Service

To enable you to register and administer your account

In order to enable your transactions and purchases

To be able to send you messages and notifications through email, SMS, or app notifications

To give you updates on your orders or inform you of the changes

To send you marketing emails, if you have subscribed

To answer your inquiries and support

 To do internal business analysis and enhance our services

To enable business transactions such as acquisition or merger

Sharing of Your Personal Information

We may share your data in the below-specified situations:

With Service Providers to assist with technical functions or communications

In business transactions such as mergers, reorganizations, or acquisitions

 With our affiliates, such as partner companies that are controlled by us

With promotional partners, when offering bundle services or special offers

 With other users, if you willingly submit personal information on public spaces of the site

With your permission when necessary by law or otherwise

Retention of Your Data

We retain your data for no more than is necessary to accomplish the purposes described in this policy. We also retain data as needed to fulfill legal requirements, settle disputes, and enforce agreements. Usage Data may be retained longer if it is likely to be helpful to system performance or security.

Transfer of Data

Your data can be stored and processed outside of your area, i.e., in areas where data protection law can be differential. You accept these transfers by transacting with our service. We employ robust security measures to secure your data.

Deletion of Your Data

You have the right to delete your Personal Data at any time by:

Logging in to your account settings

Emailing us directly

We can retain some data as necessary by law or legitimate interests.

Disclosure of Your Data

Business Transactions

In case of restructuring or sale of Flowers Mart your personal data will be transferred to the new entity. Advance notice will be given.

Legal Obligations

We can disclose your data if it is legally necessary to comply with requirements made by proper authorities.

Other Legal Grounds

We can disclose data to:

 Enforce legal claims

Maintain the rights or safety of the Company and our users

Prevent possible abuse of our services

Be compliant with regulatory requirements

Data Security

We employ industry-standard security practices to protect your personal data. Nevertheless, there is no system that cannot be breached at all. Although we implement reasonable information protection measures, we do not completely ensure security.

Children's Privacy

Our service does not aim for children who are under the age of 13. We are not knowingly gathering personal information on minors. If you think your child has put in their personal details, you can notify us, and we will have the information taken down immediately.

External Links

Our website could include third-party links. We don't control third-party sites' content, practices, or policies. We recommend reviewing their privacy policies on an independent basis.

Changes to This Privacy Policy

Our Privacy Policy is subject to change from time to time. Changes will be posted on this page with an updated date. We'll also send you an email or a banner on the website prior to material changes taking effect.

You are welcome to visit this page periodically for updates.

Contact Us

Should you have any questions or queries regarding this policy, please get in touch with us:

Email: support@flowersmart.ae

Website: https://flowersmart.ae

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